Reporting Concerns

If you are concerned about a child's welfare or worried they are being abused, you can make a referral to the Multi-Agency Safeguarding Hub (MASH) (opens in new window) - Telephone Number: 024 7678 8555 - 9am to 5pm, Monday to Friday (excluding bank holidays).

Outside these hours, contact the Emergency Duty Service/Team on 024 7683 2222.

The Interagency Referral Form (opens in new window) can also be used to share information with your local office. More information on how to make a referral can be found in the found in the Referrals Procedure (opens in new window).

If you are unsure, the West Midlands Regional Safeguarding Procedures Manual (opens in new window) will be able to help guide you or the Coventry’s Children’s Threshold Document (opens in new window) which tells you which types of services a family may need to get support.

Alternatively, you can call ChildLine for advice on 0800 1111 or email them by visiting www.childline.org.uk.

To report concerns or allegations against people who work or volunteer with children please contact Coventry’s Local Authority Designated Officer (opens in new window).